Modern Slavery & Forced Labour Statement

Modern slavery language is sometimes treated as a formal requirement that sits apart from normal operations. In practice, the issue is more immediate: how people are recruited, whether they can leave work freely, whether they face coercion, and whether suppliers are held to responsible standards.

Upstream BPO's public statement is that forced labour, human trafficking, bonded labour and exploitative recruitment practices are incompatible with responsible business operations.

The position includes opposition to worker-paid recruitment fees, document retention as a condition of employment, coercion, threats, restricted freedom of movement and deceptive recruitment practices.

Workers should have access to understandable terms, fair treatment and appropriate grievance routes. The same expectations should inform supplier relationships where labour-intensive work or subcontracted activity is involved.

Enterprise buyers increasingly review modern-slavery commitments as part of procurement and supplier governance. A credible statement therefore needs to connect recruitment, workforce treatment, supplier expectations and remediation readiness.

This page does not assert that every statutory reporting threshold applies to Upstream BPO in every jurisdiction. It does, however, state the labour standards that guide how the business expects work to be sourced and managed.